We are eagerly waiting for a Support Engineer with Forex background to join us and become part of one of our company's important departments.
Responsibilities:
- Engaging with company clients through the ticketing system and LiveChat
- Helping clients with CRM settings
- Identifying and reporting system and functional issues and redirecting them to the appropriate team members
- Monitoring the process until the issue is resolved
- Resolving configuration-related issues and informing clients on
